Terms and Conditions

Booking Policy

• Confirmation: All bookings are subject to confirmation via email, SMS, or phone call. Ensure the details provided during booking are accurate.
• Payment: Payments can be made online or in cash. Full payment or advance may be required for certain trips.

Cancellation & Refunds

You can cancel your booking without any charges if you do so at least 24 hours before your scheduled journey.

Within 24 Hours of Pick-Up:

• Multi-Day Trips: The cost of the first day will be deducted, and the remaining balance will be refunded.
• Single-Day Trips or Airport Transfers: No refund will be issued.

Usage of Service

• Timeliness: Passengers must be ready at the pick-up location at the scheduled time. Delays may result in additional charges or cancellation.
• Behavior: Passengers are expected to maintain appropriate behavior. The driver has the right to terminate the trip in case of inappropriate conduct without any refund.

Pricing & Additional Charges

• High-Demand Rates: During peak seasons, holidays, or high-demand periods, rates may increase without prior notice (communicated at booking).
• Waiting Time: Additional waiting charges may apply if the driver is required to wait beyond the agreed time.
• Toll & Parking: Toll charges, parking fees, and other applicable expenses are borne by the customer unless specified otherwise.

Liability & Amendments

• Vehicle Maintenance: Vehicles are maintained for safety. AMZ Cabs is not liable for delays due to unforeseen circumstances like traffic, weather, or mechanical issues.
• Passenger Belongings: Passengers are responsible for their belongings; AMZ Cabs is not liable for lost or damaged items.
• Amendments: Schedule, route, or vehicle changes are subject to availability and may incur extra charges.

Governing Law & Support

These terms and conditions are governed by the laws of India. Any disputes shall be resolved exclusively within the jurisdiction of Nagpur.

Contact Us:
Phone: 7666840935
Email: contact@amzcabs.in